[ Security Update ] Maintenance on Client Area

February 22, 2021

Dear Customers,

We'll do security update on Client Area Portal.

The portal may not accessible on 27 Feb 23:00 until 27 Feb 23:30 ( UTC +7 )

Thank You

[ SOLVED ] MySQL connection failure on PHP < 7.2

November 5, 2020

Dear to HUPERCLOUD Customers, There's some issue in ZEUS server regarding email interface loading.   Case Received: 05 November 2020, 8:39 AM There's a report that some clients that using Laravel & MySQL database, facing    SQLSTATE[HY000]: General error: 1835 Malformed communication packet   Update: 05 November 2020, 12:00 ...

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[ SOLVED ] RoundCube Mail Loading

August 7, 2020

Dear to HUPERCLOUD Customers, There's some issue in ZEUS server regarding email interface loading.   Case Received: 07 August 2020, 7:23 PM There's some report that opening webmail interface take longer than usual when opening,,   Case Resolved: 07 August 2020, 10:30 PM After diging deeper, there's some issue with cPanel Plugins, we've ...

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End of Support PHP 5.4 & PHP 5.5

June 24, 2020

Dear All Customers, We would like to inform that PHP 5.4, PHP 5.5, PHP 7.0 already reach end of life, and will be removed completely from our system on 31 July 2020. Please update your PHP version from MultiPHP Manager. https://www.php.net/eol.php HUPERCLOUD still support PHP 5, but only version PHP 5.6 and we recommend to use PHP 7.2 as the ...

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